Cloud based helpdesk software for complete management of after sales
service and warranty
Call Center can create ticket and see the status of the tickets and close the tickets
User would be able to add and update warranty to the particular product.
Customer information with purchase history can be added through API
User would be able to see the request for parts from the technicians
User would be able to see Job status.After seeing the jobs, the team leader will assign the task
Call center will be able to create tickets. Ticket would be automatically assigned to user
All the billing information including selling parts history.